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Nighty

Returns & Exchanges

We want you to love your purchase! If you're not completely satisfied, we make returns easy.

30-Day Return Window
Free Return Shipping

30-Day Policy

Return items within 30 days of delivery for a full refund.

Free Returns

We provide prepaid return labels for all eligible returns.

Easy Process

Initiate returns online through your account in just a few clicks.

How to Return an Item

Step 1

Initiate Return

Log into your account and select the item(s) you want to return from your order history.

Step 2

Print Label

We'll provide a prepaid return shipping label via email within 24 hours.

Step 3

Package & Ship

Package the item(s) securely and attach the return label. Drop off at any authorized location.

Step 4

Get Refund

Once we receive and process your return, your refund will be issued within 5-7 business days.

What Can Be Returned?

Clothing in original condition
Shoes with original packaging
Accessories with tags
Items worn or damaged
Intimate apparel
Custom or personalized items
Final sale items

Return Conditions

Items Must Be:

  • In original condition with all tags attached
  • Unworn, unwashed, and undamaged
  • Returned with original packaging when applicable
  • Accompanied by proof of purchase

Special Considerations:

  • Items purchased during final sale events are non-returnable
  • Customized or personalized items cannot be returned
  • Hygiene products (underwear, swimwear, etc.) are non-returnable
  • Gift cards are non-refundable

Exchanges

We currently don't offer direct exchanges. To exchange an item for a different size or color:

  1. Return your original item following our return process
  2. Place a new order for the desired item
  3. We'll process your refund within 5-7 business days

This ensures you get the item you want as quickly as possible while your refund is being processed.

Need to Return Something?

Access your order history and start a return request from your account.

Nighty - Social Events & Marketplace